Claims Overview

At Carolina Casualty, we are committed to providing personal service and unrivaled industry expertise from our team of professionals. Our services provide peace of mind so our clients can focus on their business.

Carolina Casualty recognizes that fast and efficient claims handling is an integral part of superior customer service. That's why we act quickly to process and validate each claim. Our goal is to get our clients’ vehicles repaired and back on the road as quickly as possible.

Our seasoned claims professionals have an average of 20+ years of experience in transportation and insurance.

Since 2011, our claims staff has contacted more than ninety-seven percent of our insureds by phone or email within eight business hours of reporting a loss.

Carolina Casualty offers a full service, in-house claim administrator for our self-insured retention customers.

24/7/365 reporting options.