Carolina Casualty Insurance Company recognizes that superior customer service begins with fast and efficient claims handling. That's why we act quickly to process and validate each claim. While claims with merit are paid promptly and fairly, claims that are determined to be without merit are aggressively defended, or denied.
This policy means that our insureds receive the protection they need - protection against unexpected losses and protection against dubious claims and the higher premiums they often cause.
• Claims are handled by an expert staff with multi-coverage, multi-state experience
• Convenient 24 hour toll-free claims service
• Immediate on-scene accident investigation
• S.I.R. claims administration
The focus of Carolina Casualty's loss prevention efforts is on the use of safety and training programs designed to reduce the frequency and severity of accidents. In doing so, Carolina Casualty is able to assist its insureds in increasing profits through loss reduction, and lower insurance costs.
Carolina Casualty loss prevention specialists are located throughout the United States yet have immediate access to Carolina Casualty's home office through mobile computing technology. Loss prevention specialists are experienced in planning and implementing safety programs that produce results. Through them, our clients have access to a library of films and related materials that are produced specifically for the trucking and public automobile industries. These aids are designed to promote safety and ensure compliance with the latest DOT regulations.
